mawaroto Privacy Policy

This page describes what we collect when you use mawaroto and how we keep that data protected. We at mawaroto take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place bets on Liga 1, Piala AFF, live blackjack, or any other offering on our platform, we collect certain information to verify your identity, process your transactions, and provide customer support.

Our privacy practices are designed to comply with applicable data protection law in the jurisdictions where we operate. We do not sell your personal data to third parties. We share information only with payment processors, identity-verification providers, and other service providers necessary to run mawaroto. Our servers may sit outside your jurisdiction, but we maintain the same data-protection standards across all locations.

This policy covers what data we collect, how we use it, who we share it with, how long we keep it, and your rights. For more information, see our terms of use and legal notice

What Data We Collect on mawaroto

We collect information in several categories. Account information includes your name, date of birth, email address, phone number, and residential address. We ask for this when you register on mawaroto. We also collect a copy of your government-issued ID document (passport, national ID, or driver's license) to verify your identity and prevent fraud.

Payment information includes details of your deposits and withdrawals. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the amount, date, and payment method. We do not store your full payment credentials; your bank or e-wallet provider handles that securely. We also collect transaction history—your bets, settlements, and account balance changes—to maintain your account statement and support dispute resolution.

Device and usage information includes your IP address, device type (Android or iOS), app version, and browser type. We collect this to detect fraud, prevent unauthorized access, and improve app performance. We also collect cookies and similar tracking technologies to remember your preferences and session state.

Account data

Name, date of birth, email, phone, address, ID document. Collected at registration and updated as needed.

Payment data

Deposit and withdrawal amounts, dates, and payment methods. We do not store full payment credentials.

Betting history

All bets placed, outcomes, settlements, and account balance changes. Retained for account statements and dispute resolution.

Device data

IP address, device type, app version, browser type. Used for fraud detection and app optimization.

How We Use Your Data on mawaroto

We use your data to provide mawaroto services. Account information is used to verify your identity, prevent fraud, and comply with applicable law. Payment information is used to process deposits and withdrawals, reconcile transactions, and detect suspicious activity. Betting history is used to calculate your account balance, settle outcomes, and provide your account statement.

We also use your data for customer support. If you contact our support team with a question or dispute, we use your account information and betting history to investigate and respond. We may also use your email address or phone number to send you important notifications about your account, such as verification requests or withdrawal status updates.

We use device and usage data to improve mawaroto. We analyze app performance, identify bugs, and optimize features based on how users interact with the platform. We also use this data to detect fraud and prevent unauthorized access to your account.

We at mawaroto do not sell your personal data. We share information only with service providers necessary to run our platform and comply with applicable law.

Who We Share Your Data With

We share your data with third-party service providers who help us run mawaroto. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks) receive payment information to process your deposits and withdrawals. Identity-verification providers receive your ID document and personal information to verify your identity and prevent fraud. These providers are contractually bound to protect your data and use it only for the purposes we specify.

We may also share your data with law enforcement or regulatory authorities if required by law. For example, if we receive a court order or a request from a financial regulator, we may disclose your account information. We do not share your data with third parties for marketing purposes. We do not sell your personal data to advertisers or data brokers.

Data Retention and Security on mawaroto

We retain your data for as long as necessary to provide mawaroto services and comply with applicable law. Account information is retained for the life of your account and for a period after account closure to handle disputes and comply with regulatory requirements. Payment information is retained for a standard period to reconcile transactions and detect fraud. Betting history is retained indefinitely to provide your account statement and support dispute resolution.

We protect your data using industry-standard encryption and security practices. Your account credentials are encrypted. Payment information is transmitted securely and stored in encrypted form. We maintain access controls to limit who can view your data. However, no security system is completely secure. If you suspect unauthorized access to your account, contact our support team immediately.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences and session state on mawaroto. Cookies are small files stored on your device that allow us to recognize you when you return to our app or website. We use session cookies (which expire when you close the app) and persistent cookies (which remain on your device until you delete them or they expire).

We use cookies to remember your login status, language preference, and betting history. We also use analytics cookies to track how you use mawaroto—which games you play, how long you spend on each page, and which features you use most. This helps us improve the app and identify bugs. You can disable cookies in your device settings, but this may affect your ability to use mawaroto.

Your Rights and Data Subject Requests

You have the right to access your personal data on mawaroto. You can view your account information, payment history, and betting history from your account dashboard at any time. You also have the right to request a copy of all data we hold about you. Contact our support team to request a data export.

You have the right to correct inaccurate data. If your name, email, or phone number is incorrect in your mawaroto account, you can update it from your account settings. You also have the right to request deletion of your data, subject to legal and regulatory requirements. If you want to close your account and request data deletion, contact our support team. We will delete your data within a standard processing window, except where we are required to retain it by law.

Jurisdiction and International Data Transfers

Our servers are located in multiple jurisdictions, including outside your country of residence. When you use mawaroto from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be transferred to and stored on servers outside Indonesia. We maintain the same data-protection standards across all locations. By using mawaroto, you consent to the transfer of your data to jurisdictions outside your country of residence.

Our privacy practices comply with applicable data protection law in the jurisdictions where we operate. If you have questions about how your data is protected across jurisdictions, contact our support team.

Changes to This Privacy Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by email or through a prominent notice on mawaroto. Your continued use of our platform after such changes constitutes your acceptance of the updated policy. If you do not agree with any changes, you have the right to close your account.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your data on mawaroto, contact our support team through in-app chat, email, or phone during standard business hours. We respond in English and can help with data access requests, privacy concerns, and account-related questions. For more information, see our terms of uselegal noticeand FAQ